Privacy Policy
Responsible for the processing of your personal data:
The company responsible for the processing of your data is Plenitas, Spain.
Who is the Data Protection Delegate?
Ultimately, the company responsible for ensuring diligent compliance with personal data protection regulations is Plenitas. You can contact our Data Protection Delegate at the company’s postal address or via email at info@plenitas.com.
How have we obtained your personal data?
Your personal data has been collected through previous relationships you have maintained with Plenitas, or because of the relationship you currently maintain with our company, or because you have been a client, participated in one of our campaigns, or requested information or a quote regarding a possible collaboration.
Personal data that we deal with:
The data that we will process for the legitimate purposes explained below are the following:
Data necessary to maintain the relationship with you:
- Name and surname / Company name
- DNI / CIF / ID
- Age
- Sex
- Preferred language
- Time zone
- Phone
- Postal address
- Billing information
If you voluntarily provided it during previous interactions, we may also have the following information:
- Studies
- Number of children
- Marital status
We also inform you that we will process any additional data you voluntarily provide during future interactions with Interactvty, including those shared via social networks or other applications. This depends on your own privacy settings and the privacy policies of those platforms, which we recommend you read carefully before submitting any information.
Use of your personal data
To fulfill the purposes of the company, we process the data you have provided with the following objectives:
- Send information about Interactvty via SMS, phone, email, or postal mail, even after our relationship has ended, unless you state otherwise.
- Invite you to events organized by Plenitas.
- Conduct satisfaction surveys.
- Carry out basic profiling activities, based on information you have directly provided, to ensure the proper management of the above activities.
- Send promotional communications about the company’s activities and campaigns.
- Contact clients about ongoing projects, feedback, error correction, project delivery, or invoice issuance.
You may object to receiving promotional communications at any time by emailing info@plenitas.com or sending a written request to the company’s postal address, addressed to the Data Protection Delegate.
Why can we process your personal data?
The processing of your personal data related to your relationship with Plenitas as a partner, employee, or client is legitimized by the need to comply with the contractual obligations derived from such relationship.
Processing your personal data to send promotional information about activities or campaigns similar to those in which you have previously participated is based on the legitimate interest of the company and is authorized by current regulations.
Processing of your data with third parties
Your data may be transferred to the following recipients, for the reasons stated below:
- Public administrations, for compliance with legal obligations applicable to Plenitas.
- Third parties, when necessary to fulfill obligations derived from the campaigns or initiatives in which you voluntarily participate.
- Service providers, who need access to your data in order to provide services contracted by Plenitas, and with whom we have signed the required confidentiality and data processing agreements in accordance with applicable regulations.
If Plenitas makes any future transfers of your data, you will be duly informed in advance.
International data transfers
Plenitas has contracted technological service providers located in countries that do not have data protection regulations equivalent to those of the European Union (“third countries”). These providers have signed confidentiality and data processing agreements with Plenitas, applying all required safeguards to protect your privacy.
For more information about the guarantees applied, you can contact the Data Protection Delegate via the provided postal and electronic addresses.
How long will we keep your data?
our personal data will be retained for as long as your relationship with Plenitas continues and, once that relationship ends, for the statutory limitation periods applicable in each case. During that period, data will be processed solely for the purpose of proving compliance with legal or contractual obligations. After that, the data will be deleted or, alternatively, anonymized.
What are your rights as a user?
You may exercise your rights of access, rectification, deletion, portability, limitation, and/or opposition to processing by contacting us through the provided postal or electronic addresses. Additionally, if you believe your personal data is being processed in violation of current legislation or your privacy rights, you may file a complaint:
- With our Data Protection Delegate, using the contact details provided above.
- With the Spanish Data Protection Agency, via its electronic headquarters or by post.